Returns & Exchanges
We are very passionate about our products and pride ourselves in our excellent customer service. We hope you will be pleased with your purchase. If you are not satisfied we’ll be happy to offer you a refund or exchange on merchandise that is returned in its original condition within 30 days of receipt.
RETURNS & EXCHANGES
Keep in mind this could be a lengthy journey and we understand time is valuable to our customers. Alternatively, you are welcome to purchase the correct item you desire and when your return comes back to us, we will then just process a refund as you would have already received your correct item.
For UK returns please click here to get your return/exchange started:
We ask that all returns are sent through DPD as they are tracked. We are not responsible for return items until we are in receipt of the goods. Peachylean cannot refund or exchange items that have gone missing in the post using a non-tracked returns method, therefore we strongly advise using a tracked method of shipping so you can locate your return whilst in transit.
DAMAGED OR DEFECTIVE
• Damage claims must be filed within 2 days of receipt of goods.
• Claims for defective items must be made within 30 days upon receipt of goods
• Normal wear is not considered a defect.
Damaged or defective items may be returned at any time. If your order has a fault please email us at customercare@peachylean.co.uk. Please note, we are unable to refund postage paid unless the fault is with us.
DELIVERY INFORMATION
For delivery and shipping information please click here.